Waiter & Waitress

Greet visitors/tourists/boat guests in a friendly manner; take food and drink orders accurately.

Prepare and serve beverages and light food items according to established recipes / presentation / portion standards.

Ensure orders are delivered promptly, checking for quality and correctness.

Inform guests about menu options; suggest specials or add-on items (e.g. snacks, beverages).

Respond to guest questions about menu or ingredients; handle simple requests or modifications.

Handle guest feedback or complaints professionally; escalate when necessary.

Maintain cleanliness of the Welcome Station area: counters, tables, chairs, service tools, floor.

Wash, sanitize, and store utensils, glassware, plates, cooking / serving equipment properly.

Follow hygiene procedures / food safety standards; ensure compliance with local regulations.

Monitor stock of consumables (ingredients, cleaning supplies, disposables) and notify supervisor when restocking is needed.

Assist with storage of perishable / non-perishable supplies; ensure proper storage conditions.

Perform set-up before service: layout of station, preparation of ingredients / beverages.

At end of shift: clean all equipment, dispose of trash properly, turn off / secure tools / machines.

Count remaining stock, note wastage or leftover items in shift report.

Coordinate with other Marina / restaurant / kitchen staff for smooth hand-offs of orders or supply needs.

Communicate any issues with supply, equipment, or guest demand to supervisor promptly.

Keep records of sales / orders / issues / feedback as required.

Education: Minimum High School (or equivalent); prior experience in F&B is an advantage.

Language: Basic English ability (speaking / listening) preferred, especially to serve international guests.

Appearance: Neat, clean, presentable; professional demeanor.

Flexibility: Able to work shifts, including weekends / holidays; able to stand / move for extended periods.

Physical: Capable of carrying trays, cleaning, moving supplies, working outdoors / under open-air / waterfront conditions.

Attention to detail, cleanliness, speed, service orientation.